Posts Tagged ‘quotall’

A Perfect Apology: Acknowledgment of responsibility and fixing what is wrong

     Although there are six components to a good apology, two are most effective. There are six components to a really effective apology, according to new research. These are: Expression of regret Explanation of what went wrong Acknowledgment of responsibility Declaration of repentance Offer of repair Request for forgiveness However, two are more important than […]

What Is the REAL Risk from Terrorism?

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