The hate stare and the phone check: Researchers reveals the tactics behind the daily commute

By
Mark Prigg

04:50 EST, 2 August 2012

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06:11 EST, 2 August 2012

It is a tactical battle the best military commanders would be proud of.

US researchers have analysed the daily commute, and discovered the key tricks that commuters have developed to make their journey to and from work more bearable.

The involve a range of sophisticated ruses – including the ‘hate stare’ – to stop other travellers sitting next to them.

Commuter rage: Researchers have revealed the tactics used to stay calm on the daily journey to and from work

Commuter rage: Researchers have revealed the tactics used to stay calm on the daily journey to and from work

Putting a large bag on an empty seat or avoiding eye contact to try and keep the seat next to you free are all part of the ‘nonsocial transient behaviour’ used, according to new research.

But the most important aim of commuters on public transport is to stop the ‘crazy person’ sitting next to you.

After clocking up thousands of miles on bus trips around America for three years, researchers examined the unspoken rules and behaviours of commuters, finding deliberate disengagement is a calculated social action that requires a lot of effort.

The greatest unspoken rule of bus travel is that if other seats are available, commuters should not sit next to someone else, as it “makes you look weird”.

But when all the rows are filled and more and more passengers are getting aboard, the seated travellers begin initiating a performance to strategically avoid anyone seating next to them.

Professor Esther Kim, of Yale University, said: ‘I became what’s known as an experienced traveller and I jotted down many of the different methods people use to avoid sitting next to someone else.

‘We engage in all sorts of behaviour to avoid others, pretending to be busy, checking phones, rummaging through bags, looking past people or falling asleep.

‘Sometimes we even don a ‘don’t bother me face’ or what’s known as the ‘hate stare’.’

Advice given by passengers to keep a free seat include leaning against the window and stretching their legs out, pretending to be asleep and putting a large bag on the seat.

Some cheeky commuters put a coat on the seat so it looks taken, while others lie and say it is already occupied by someone else.

The hate stare: Researchers found that many commuters develop a hate stare (also known as the business face) to deter others from talking to them.

The hate stare: Researchers found that many commuters develop a hate stare (also known as the business face) to deter others from talking to them.

Passengers even sit in the aisle seat with their music turned up so they can pretend not to hear when someone asks for the empty window seat, while others place several items on the spare seat as it is too much hassle waiting for them to be moved.

And instead of avoiding the crazy person, commuters gaze out the window with a blank stare to emulate them, while some passengers just avoid eye contact.

According to Professor Kim, this changes ‘when it is announced that the bus will be full so all seats should be made available’, so the objective changes ‘from sitting alone to sitting next to a ‘normal’ person.’

Race, class, gender and other background characteristics were not key concerns for commuters when they discovered someone had to sit next them, they all just wanted to avoid the ‘crazy person.’

Professor Kim said: “One rider told me the objective is just ‘getting through the ride’, and that I should avoid fat people who may sweat more and so may be more likely to smell.

‘Motivating this nonsocial behaviour is the fact that one’s own comfort level is the rider’s key concern, rather than the backgrounds of fellow passengers.’

The Symbolic Interaction study also showed this nonsocial behaviour is also driven by safety concerns – especially for coach travel as it is perceived to be dangerous with badly lit bus stations.

Result also showed passengers expected each other to be jaded by delays or other inconveniences, leaving them feeling tired and stressed.

Professor Kim, who travelled from Connecticut and New Mexico, California to Illinois, Colorado to New York, and Texas to Nevada, said: ‘In a cafe, which is more relaxed, people often ask strangers to watch their stuff for a moment.

‘Yet at bus stations that rarely happens as people assume their fellow passengers will be tired and stressed out.

‘Ultimately this nonsocial behaviour is due to the many frustrations of sharing a small public space together for a lengthy amount of time.

‘Yet this deliberate disengagement is a calculated social action, which is part of a wider culture of social isolation in public spaces.

‘We live in a world of strangers, where life in public spaces feels increasingly anonymous.

‘However, avoiding other people actually requires quite a lot of effort and this is especially true in confined spaces like public transport.’

Here’s what other readers have said. Why not add your thoughts,
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The comments below have not been moderated.

I think it’s about time that train and bus companies spent some of their huge profits on some kind of security on their transport? I have seen people getting threatened,mugged and abused on transport and the driver seems helpless to do anything?They can be dangerous places to be?

As other passengers get on the bus or train pat the vacant seat next to yourself and invite them to sit next to you; people will then avoid you like the plague.

I usually find bringing a large piece of fresh fish on to the bus usually gets you plenty of room? it’s great!

Although people don’t like to admit it, apart from family and close friends, human beings really detest each other?

Nothing beats the good old fashioned newspaper. Once you are behind your paper, your are in your own little private space for the journey. Sit in the aisle seat, and the window seat will remain empty until the train is full. Nobody will disturb you. A good turnip catalogue also works as a deterrent!!!!!!!

When stood in the crush in the underground train I always find it best to say to the nearest woman ‘We’ll have to stop meeting like this!’

Just don’t wash! People will soon move away from you!

People don’t behave like this out of fear that the person is “crazy.” They behave like this based solely on how someone “looks.” I’m very good-looking with a smile like Dave Lieberman. When I walk onto a bus, there have been times when more than a few people (both men and women) quickly remove their bags from the next seat hoping I’ll sit down beside them. Unfortunately for them, if I’ve delayed in taking my lithium, they quickly regret it. And the person who let the shabby homeless guy sit next to them ends up having a more peaceful bus ride. Oh well, that’s what you get for judging people based on their looks.

I can’t believe it took US researchers YEARS to find this out ! ….Try travelling on the London Underground, or a London bus for one day, and you can see it all.

In New York City you use the hate stare at your own risk…

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