By
Rob Cooper
15:57 EST, 23 April 2012
|
01:43 EST, 24 April 2012
Blunder: The Human Resources department at Aviva Investors in Britain accidentally sent out a goodbye email to 1,300 staff
A blundering Aviva Investors worker accidentally ‘sacked’ 1,300 staff by email after forwarding a ‘goodbye’ email to everyone.
The message, sent out by the company’s human resources department on Friday, was supposed to go to one worker who was leaving that day.
It told all staff: ‘I would like to take this opportunity to thank you and wish you all the best for the future.’
Within minutes bosses realised what had happened and 25 minutes later the email was recalled.
A second email was sent to all staff apologising for the mistake.
Aviva Investors are the investment arm of Aviva insurers and have an office in London.
The email was a standard message sent to
people leaving the company, covering things such as handing back company
equipment and confidentiality rules.
A spokesman said the message did not tell people that they were fired.
Aviva is the world’s sixth-largest insurance group and the investment arm manages assets of more than £262 billion.
It said in January it would shed around 160 jobs, about 12 percent of its global workforce.
Aviva Investors spokesman Paul Lockstone said: ‘An email which was intended for a member of staff who was leaving today was accidentally sent to all Aviva Investors staff worldwide,’ Lockstone said.
‘People were pretty quickly aware of the fact that this was a mistake … I don’t believe any of our staff would have seen it really as anything other than the mistake that it was.’
Mr Lockstone said he did not know why the intended recipient of the email was leaving the company.
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Nice to know that people with this level of competence are in charge of my life’s savings!
No wonder my investments with them are worth less now than when I took them out!
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It appears that HR is also run by the bumbling ‘Nicey’ as well as him appearing in the adverts. I prefer it when it was the ‘Norwich Union’ that well respected and trusted institution.
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Where I work Human Remains are quick to scold you for being off sick but not one ever phones you to ask how you are.
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Mistakes happen DM especially in this new one-click world. Not news
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Well, that’s Human Resources for you! Anyone who has worked for a large company knows that half of ’em are only there because they’re not fit for anything else. Before the Red Button starts working overtime; I can assure you that in the past, paying salaries that if it had not been for the diligence of my payroll staff, thousands may have got the wrong salary increase, got paid less than they thought, or may not even have got paid at all. We used to say, we were only there to pick up the pieces. It’s strange, when they used to be simply called ‘Personel’ they seemed more efficient, well a trifle more efficient, than when they changed their name to the high faluting ‘Human Resources’.
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Personally, I have an endowment with them, been running for over 20 years, and is going to miss paying off my mortgage by a country mile. I would have been better off just putting the money in a savings account. So I was quite pleased when I first heard about this, shame it was a mistake.
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“HR” Human Remains, sensitivity at it’s best!
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I’m not sure what the big deal is. Most companies have a standard HR email detailing exit procedures such as what go do to with security passes, last pay and holiday and when the person leaving will get the relevant paperwork etc.
This wasn’t an email sacking one person that was sent to 1300.
If it had happened at my work, people might have been a bit confuses but then deleted the email realising it was an error and got on with things.
Non story.
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Sending an email to someone is leaving? Nice to see Human Resources are so lacking in the human touch. Very impersonal way to treat anyone.
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To the person who was leaving ….. How do you feel, knowing that you were to get a ‘standard’ e-mail but which was sent to everyone? And to everyone left …… How do you feel, knowing that this is how you will be treated?
– Edna, Kent, 24/04/2012 00:42
Exactly!!! Useless companies. Boots are much worse…you hand in your notice with them and they don’t say thanks, goodbye or even pay you your last wage!! And you can whistle for your P45 too….
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