GPs sent me away 13 times and dismissed me as neurotic. Now I’ve been told that I am dying of cancer

  • Ruth McDonagh ‘fobbed off’ by doctors who told her to ‘take warm baths or eat different food’

By
Eleanor Harding

Last updated at 7:43 AM on 24th January 2012

A mother has been given 18 months to live after  doctors failed to diagnose her cancer more than a dozen times.

Ruth McDonagh, 46, pleaded with GPs for two years to test her for the disease but was repeatedly ‘fobbed off’, and  dismissed as ‘neurotic’.

Medical records show she visited GPs 13 times complaining of symptoms before she was finally diagnosed with bowel cancer.

'I need to keep fighting': Ruth McDonagh, 46, with her son Brandon

‘I need to keep fighting’: Ruth McDonagh, 46, with her son Brandon

Despite being in excruciating pain, doctors told her simply to take warm baths or eat different foods.

And when she became so ill she couldn’t eat, an extraordinary doctor’s note shows she was prescribed a herbal remedy, with the GP noting: ‘Admits is neurotic.’

By the time she was diagnosed in January last year, doctors found the tumour had progressed to the most severe stage, rendering it virtually impossible to treat. Now 4in long, it has spread to the bottom of her spine and is likely to kill her.

Her only hope is an operation that would involve removing the tumour  with part of her spine, but she has been unable to find a surgeon capable of carrying it out.

Her chance of surviving such an operation would be low and, if she did, she would be unable to use the lower half of her body.

Mrs McDonagh, an office PA  from Enfield, North London, is instructing solicitors to compile a compensation claim against the NHS to help provide for her son Brandon, 11.

Despite pleading with medics to test her for cancer, Mrs McDonagh was told to simply 'take warm baths or eat different foods'

Despite pleading with medics to test her for cancer, Mrs McDonagh was told to simply ‘take warm baths or eat different foods’

She said: ‘I knew the symptoms of bowel cancer so I went back again and again, but I couldn’t get anyone to take it seriously. I was just fobbed off. I was in such excruciating pain and I couldn’t eat. It was obvious that something was seriously wrong with me.

‘I feel I’ve been failed by the NHS. I might have been cured by now if  I had been diagnosed when the symptoms began.’

She added: ‘Who’s going to look after my son if I go? It’s been awful for him. He’s having nightmares and even wrote to Santa asking for me to be cured. It’s heartbreaking.’

Medical records show Mrs McDonagh, a divorcee, first visited her GP in December 2008, when she complained of bleeding. She asked the doctor whether it could be due to bowel cancer, but was told it was a result of digestion problems.

Over the next two years, she visited GPs in Potters Bar and Enfield another 12 times, complaining also of bloating and abdominal pain – both symptoms of the disease.

In June 2009, she was referred to Chase Farm Hospital for an X-ray, which found several abnormalities in the bowel. But several days later, when she visited her GP yet again, she was told to take warm baths and drink warm fluids.

Iona Millais, a solicitor at Russell Jones and Walker, said: ‘She feels very strongly that she brought the key symptoms to the attention of the medical professionals.

‘By the time she was diagnosed, many of the treatments were no longer available to her.’

Mrs McDonagh has launched a website, www.helpruthie.co.uk, to raise funds and seek a doctor to volunteer to carry out the operation that might save her. She said: ‘If it weren’t for my son I might  give up, but I need to keep fighting for his sake.’

NHS North Central London and NHS Hertfordshire, which are responsible for the two GP surgeries that treated Mrs McDonagh, said she should contact their complaints departments.

A spokesman for Barnet and Chase Farm Hospitals NHS Trust, which oversees Chase Farm Hospital, said: ‘We are currently investigating this case.’

Here’s what other readers have said. Why not add your thoughts,
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The comments below have not been moderated.

Any competent GP would have been able to correctly referred the patient for further tests for the initial possibility of having ulcerative colitis crohn’s. Not all GPs are like this. GP’s aren’t able to comment on patients personal details with things such as: patient is neurotic/hypochondriac. This would immediately put the patient in a position where they are not believed. When they are actually serious it is dismissed. She has a valid legal claim.

My friend was misdiagnosed by her Dr until with excrutiating pains she went to AE where it was revealed she had bowel cancer from which she subsequently died. I always say about our Drs that your life is in their hands. Too many of them make blatant mistakes and it is completely unacceptable.

the doctors in UK are “untouchables”,they are unprofessional,ower payd…in other EU country..like Italy…those incopetent persons are to be arrested….but in UK,is different law..

NOT AGAIN ! The G Ps in question should be made to fund her operation to any where in the world, she should not be expected to beg for money to save her life when they were so neglect , and what will happen to the G Ps ?

‘Contact their complaints department’? Really?????

Mashyuk – sorry for your loss.
My Vet suggested treating my hamster who had a tumour on its nose with chemo.
I kid you not.

Bill, Dover. UK doctors and health service are by no means the best in the world. Germany, France and Spain have much better health services and hospitals to my knowledge. My late husband repeatedly went to the doctor with a severe cough and became so weak that he could not wear the weight of his sheepskin coat. In the end, I had to threaten the doctor and practice with a complaint to the Medical Association and my husband was discovered to have extensive tuberculosis in both lungs. He was never fully fit again, as the severe scarring of his lungs seriously restricted his breathing for the rest of his life. You may have had good experiences with your doctor, but there are hundreds of thousands of people in the UK who have not and the hospitals are a disgrace.

GPs are no more than an interface between you and the hospital. If you feel that you must see a specialist then you must insist. People treat these GPs with a reverence that they don’t deserve. At the end of the day they are just doing a job (and a very well paid one at that). It is for all of us to decide what we need and want. It is after all our health “service”. Most of us have paid for it through years of taxes and national insurance. It is our right not to be fobbed off and it is a GPs duty to deliver the care required.

The same thing happened with my mother. She was white and had blue hands and lips yet a GP came down to the house and she was ‘diagnosed’ with a cold, she in fact has septicaemia which is severe blood poisoning. Later that night her blood pressure hit around 0. It took her 9 weeks in hospital unconscious because of lazy GPs, I have utterly lost faith in the NHS.
– Rose, Scotland, 24/1/2012 4:53
And my mother. She has been in pain since January last year. Doctors just fob her off with antibiotics and anti depressants when clearly they have missed something. Now it is making my father ill and he had a mini stroke a couple of months ago, an absolute disgrace.

My friend had Asperger’s syndromre and tried to get her doctor to send her for more tests for abdominal troubles but he wouldn’t she eventually ended up with terminal bladder cancer 18 months later. Real illness happens to people with mental problems too! As the saying goes ‘just because you’re paranoid doesn’t mean they aren’t all out to get you!’

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