Heathrow managers rewarded for failures

Figures obtained by the BBC based on Freedom of Information regulations show the UK Border Agency paid managers more than £11 million in performance-related rewards in the last three years including a total of £3.6 million in 2010-2011, which included at least two payments of £10,000.

The payouts are especially embarrassing for the UKBA, which until recently oversaw the UK Border Force at airports, as passengers at international terminals of Europe’s busiest hub faced delays of up to three hours for passport checks.

British Immigration Minister Damian Green announced last week that they will bring in 80 more staff to Heathrow to tackle the long lines at passport checks, while the Labour party said the Border Force has recently lost 886 staff.

Following the disclosure on bonuses, the Immigration Services Union hit out at the inefficiency at Heathrow saying the money spent on bonuses could be used to bring in another 100 personnel to deal with the crisis.

Heathrow, the third busiest airport in the world, is considered a key hub for visits to London during the 2012 Olympics that is now about two months away.

The prospect of the delays overshadowing Heathrow services to Olympic-time passengers has even forced the Border Force to downgrade its customs checks for drugs, guns and other illegal imports.

In that context, chairman of the home affairs select committee Keith Vaz put it, handing out huge bonuses to managers at the airport would be rewarding their failure.

AMR/GHN/HE

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