Google Demonstrates New AI Having Phone Conversations with Humans






Google Demonstrates New AI Having Phone Conversations with Humans


May 9th, 2018

Via: Guardian:

Google’s virtual assistant can now make phone calls on your behalf to schedule appointments, make reservations in restaurants and get holiday hours.

The robotic assistant uses a very natural speech pattern that includes hesitations and affirmations such as “er� and “mmm-hmm� so that it is extremely difficult to distinguish from an actual human phone call.

The unsettling feature, which will be available to the public later this year, is enabled by a technology called Google Duplex, which can carry out “real world� tasks on the phone, without the other person realising they are talking to a machine. The assistant refers to the person’s calendar to find a suitable time slot and then notifies the user when an appointment is scheduled.

More: Google Duplex: An AI System for Accomplishing Real World Tasks Over the Phone















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