Walmart Used Defense Contractor Lockheed Martin To Monitor Employees, Protesters, Activists

A section of the Lockheed Martin brochure for its “LM Wisdom” product that Walmart used to track dissident employees and pro-union activists in 2012.


As a growing number of Walmart employees began demanding higher wages, with some also calling for workers to unionize, the nation’s largest retailer hired one of the world’s largest defense contractors to follow the online activities of critical employees.

A lengthy report from Bloomberg Businessweek details Walmart’s multi-pronged approach to keeping track of its employees in response to rising pro-union sentiment, like calling the FBI Joint Terrorism Task Forces when it learned that supporters of the Occupy movement might protest Walmart HQ.

The part that really caught our attention was Walmart’s use of Lockheed Martin, a company associated more with fighter jets than labor disputes.

But since 2011, the folks at Lockheed’s data analytics division have offered a product called LM Wisdom, which the company’s own brochure [PDF] markets as a tool for fighting things like drug/guns/human trafficking, organized crime, and gang violence, but which Walmart used in 2012 and 2013 to track Walmart staffers.

According to testimony in a recent National Labor Relations Board case involving Walmart’s alleged history of retaliating against employees who protest, the retailer’s global security division hired Lockheed leading up to Black Friday 2012 “to help source open social media sites.”

Lockheed analysts would follow the Twitter and Facebook feeds of employees and then report company-related activity back to Walmart HQ in Bentonville. The retailer was also kept up to date on the actions of non-employee organizers and activists who took part in protests. The defense contractor also helped prepare a map of likely routes for five “Ride for Respect” bus caravans destined for a protest at HQ.

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